• Analysis and consultations regarding the entire business - processes and requirements
• Audit of the information technologies and security (unauthorized access)
• Analysis of current IT threats and risks
• Appraisal of infrastructure and business software
• Preparation of strategy for automation and/or re-engineering of business processes
• Optimization of information, document and material flows
• Building marketing strategies such as “loyal customer”, “cross-selling” and “up-selling”
• Building call centres and their integration with business applications
• Project management

• Implementation of Back Office systems for business management from the ERP class
• Implementation of Front Office systems for customer relationships management from the CRM class
• Implementation of Analytical and BI (Business Intelligence systems) и Data Warehouse solutions
• Development and customization of vertical solutions and add-ons
• Development of e-Business solutions (B2B and C2B) and portals
• Localization of products
• Integration with current software systems

• Training
• Technical support and hot line
• Hardware deliveries
• Internet presence and certification
• Building communication infrastructure
• Colocation, letting servers and virtual servers. Hosting business applications
• Specialised “tailor-made” services – our team has a broad IT and business
experience as well as good contacts within the IT industry.